Funny business 5

I never fully understood the Chinese business mentality until I talked with a clerk who works for one of the signature Chinese restaurant chain. While I am still weighing in the pros and cons of starting my own business they charge fearlessly ahead right after they immigrated to Canada. Opening a business and earning your own living is as natural as eating rice for breakfast.

“We are instructed to talk less with the clients to achieve a higher efficiency in serving as much client as possible.” A mentality that will most likely achieve success in China which will not work here. This discrepancy is caused by population density. And because we charge more per client in Canada, the need to retain your client to ensure a steady flow is essential.

The Chinese entrepreneur adapted by being super friendly towards new clients till they are hooked and become regular, upon which point the clients will receive smiles that are only skin deep and the uneasy feeling of “NEXT” in the owner’s body language. It is an effective strategy. Once people become regulars, they need to receive a lot of shit before they decide to switch.

So the best way for consumers to get the best service is to make sure they know you are not a regular. Of course, this is only a general model. There are times you’ll get people who are raised in Canada with a different mentality in which case, the normal Canadian way applies.