Mentor

I think I need a mentor to answer all these questions that came up while dealing with big companies and people with lots of money/power.

Things like: What type of info is the sales rep trying to fish out of you when he compliments you on some compliments he heard from someone else you've never met.

How many thank yous is too much.

What type of smile produce what type of reaction.

How to break down a person's defenses.